Frequently Asked Questions (FAQs)

Generic POS software is designed for grocery stores and pharmacies where items are sold by barcode alone. Mobi Track is built exclusively for mobile shops: tracking dual 15-digit IMEIs (SIM 1 & 2), PTA approval statuses, device battery health, official brand vs shop checking warranties, and generating legally binding Police KYC purchase agreements.

Yes! Mobi Track is a modern responsive cloud application. You can operate the POS counter on your shop PC/laptop, print thermal receipts, and check real-time sales and cash drawer status from your smartphone at home.

When you submit a demo request, we set up a complete live shop account with a 7-day validity period. You have full access to test billing, IMEI inventory, and KYC features without providing any credit card.

Mobi Track works seamlessly with all standard 80mm and 58mm thermal receipt printers (Xprinter, Black Copper, Rongta, Epson, Sunmi, etc.) via USB, Ethernet, or Bluetooth through standard browser ESC/POS printing.

Yes. Simply scan the product barcode or handset box IMEI barcode using any USB or wireless barcode scanner; Mobi Track instantly matches the product into your active cart.

Yes. The agreement text format adheres to standard legal affidavits required by Punjab Police, Sindh Police, and federal authorities, capturing seller CNIC number, father's name, physical address, seller photo, thumb signature line, dual IMEIs, and payment proof.

Absolutely not. Mobi Track enforces strict multi-tenant architecture. Each shop has its own isolated workspace and database boundaries. No other shop or user can access your private data.

All 7 core modules (Sales History, Purchase History, Mobile Stock, Accessories Stock, Customers Khata, Suppliers, and Expenses) feature an "Export to Excel" button. It exports the currently selected date filter or lifetime records instantly.